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FAQ for business customers

Frequently asked questions from business customers

Everything important about upholstery cleaning for hotels, offices, hospitality and property managers — scheduling, quotes, invoicing and process.

Which industries do you offer upholstery cleaning for?

We clean upholstered furniture for hotels, offices and company headquarters, restaurants and cafés, medical practices, senior and care homes, law firms, banks, fitness studios, showrooms and for property managers with furnished apartments. Whether lobby armchairs, conference chairs, banquet benches or mattresses in guest rooms — we come directly to you on-site.

Can you work outside our business hours?

Yes. For hotels, restaurants and offices in particular, we are happy to schedule the cleaning in the evening, early in the morning or at the weekend, so that your operations are not disturbed. We agree the exact schedule with you when quoting.

How long does drying take — when is the furniture ready to use again?

After the deep cleaning the upholstery stays slightly damp and needs about 8 to 10 hours to dry in a normally ventilated room. For businesses we therefore usually plan so that drying happens overnight and the furniture is fully ready to use again the next morning.

How is the quote produced — and is it binding?

You send us photos of the furniture and the approximate quantity — for larger objects we are also happy to come for a short site visit. You then receive a binding quote with a clear price. There are no hidden surcharges: travel and materials are included.

What does commercial cleaning cost?

Prices depend on the type of object, the quantity or area and the degree of soiling — with a volume discount for larger jobs. Guide prices and all details are on our pricing page for business customers. We quote the binding fixed price after a photo assessment or site visit, including travel and materials.

Do we receive an invoice?

Yes, of course. You receive a proper invoice with VAT — as a QR invoice by email on request. Cash payment on-site is not necessary.

Is regular cleaning possible on a subscription or framework contract?

Yes, on request. For hotels, hospitality and offices with regular needs we are happy to agree a framework contract with fixed terms and recurring appointments — for example every six months or quarterly. That way your upholstery stays consistently well-kept and you do not have to worry about a thing.

Are you insured?

Yes, we work with full business liability insurance. In the unlikely event of damage, your premises and furniture are covered.

Is there a minimum order value?

Yes, depending on the canton there is a minimum order value between CHF 150 and CHF 250 per visit. For commercial jobs with several chairs, armchairs or mattresses this is usually reached anyway. You can find the details on our pricing page.

Does the cleaning disrupt ongoing operations?

We work discreetly and in sections: while one area is being cleaned and dries, the rest stays usable. Our equipment only needs access to a power socket and water. During ongoing operations we recommend scheduling noise-sensitive zones (e.g. meeting rooms) outside usage times.

Which cleaning agents do you use — are they safe for guests and staff?

We work with professional, biodegradable agents without aggressive solvents and without strong odour. After drying, no concerning residues remain — important for hotels, practices and facilities with sensitive guests and patients.

What happens if not all stains can be completely removed?

We work towards results but do not promise complete removal. Old, deeply penetrated stains or pre-damaged fabric can often only be partly improved. Before we start, we tell you honestly what is realistic in your case — no empty promises.

Your question wasn't covered?

Call us or request a non-binding quote directly — we will get back to you shortly with a concrete proposal.

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